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Zehnder Group

Data quality and maintenance of master data with GLASSWING

About Zehnder

Zehnder Group AG is a Swiss international manufacturer. The Zehnder Group makes energy-efficient, healthy, and comfort-enhancing indoor climate solutions. As a leading provider in this market segment, it produces radiators, radiant ceiling panels for heating and cooling, and comfort ventilation and air purification systems. These are distributed nationally and internationally. The products are made in modern factories in Europe and abroad, and distributed under various brand names.

Business need

  • Master data was primarily maintained manually

Solution

  • GLASSWING

Outcome

  • Comprehensive overview of product data, customer and supplier master data, and purchasing info record
  • GLASSWING can be integrated into SAP® ERP
  • Orderly maintenance ensures data quality
  • Manual maintenance of fields is reduced based on rule sets
  • Time to market for products improves
Company logo of SAP MDM Glasswing customer zehnder group
Industry
Climate control technology
Products
Radiators, ventilation, and airpurification system
Employees
3,100+
GLASSWING provides pre-configured, highly automated workflows and significantly increases the efficiency of material master data. The quality and consistency of data have also increased considerably, which benefits our colleagues in production, development, and sales.
Cornelia Haldemann
Group IT Static Data CoC, Zehnder Group

Why did this project come to be?

Innovation, design, and reliability

The Zehnder Group makes energy-efficient, healthy, and comfort-enhancing indoor climate solutions. As a leading provider in this market segment, it produces radiators, radiant ceiling panels for heating and cooling, and comfort ventilation and air purifi cation systems. These are distributed nationally and internationally.

Zehnder Group AG, based in Gränichen in the Swiss canton of Aargau, is an international manufacturer. Its products are made in modern factories in Europe and abroad, and distributed under various brand names. The group’s most important market is Europe, but it is also active in China and North America, and employs around 3,100 people worldwide.

How did we solve it?

Master data organized by processes

As hosting customers of NTT DATA Business Solutions AG, Cornelia Haldemann and Hans Fankhauser discovered the GLASSWING Add-On at an NTT DATA Business Solutions
information event. Shortly afterwards, the Zehnder Group decided to introduce the product. It took only one month to install and commission GLASSWING.

What changed for the better?

Manual work reduced

“Until then, we had to process the material master data for migration in an Access database,” explains Cornelia Haldemann. “The database couldn’t be used to maintain the master data, so it was manually maintained for the most part.”

GLASSWING now incorporates an intelligent rule set that can be used for migration and long-term maintenance by specialist departments. It simplifies master data maintenance, and increases data conformity and quality. The Zehnder Group’s data processing, storage and validation are already benefiting from GLASSWING, and there have been significant savings with each roll-out to its ten sales and seven production companies, which will be complete by the end of 2016.

Material master data run through rule set

GLASSWING was used first by the group’s sales companies, and then by its logistics and production businesses. The NTT DATA Business Solutions and Zehnder project teams initially used it for complex intercompany-related materials, and later for simpler materials used locally.

“GLASSWING requires the business to coordinate its expectations with the application managers very precisely, to derive rules for the data,” Hans Fankhauser reports. “This changes the way we collaborate, but it also speeds up and simplifies our internal processes and improves data quality.”

Company logo of SAP MDM Glasswing customer zehnder group
Hans Fankhauser
IT Project Manager, Zehnder Group
Instead of approximately 170 fields per material, we are maintaining 15 to 20 – so only 10 to 15%. The other fields are automatically created or changed.
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Why Zehnder chose NTT DATA Business Solutions:

This business process-oriented tool – developed by NTT DATA Business Solutions – helps users to organize master data. Access permissions, localization, and automation are carried out using integrated Workflows, so data can be maintained faster and with a significantly lower error rate.

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